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  1. Teraz
  2. Guru
  3. Monday, 27 November 2017
  4.  Subscribe via email
Hello,
I contacted you before regarding the issue with premature expiration of a subscription. It seemed this problem was fixed. But yesterday we received an email with a complaint that the subscription expired one day after it was purchased (instead of a year). It turned out, however, that this person managed to place an order that was empty - meaning, there was no course chosen, the price was 0 and it was paid (accepted) through offline payment. We did have three or four orders that were empty but we removed them immediately. This time we left it and I would kindly ask you to have a look at it and see what's wrong. We are not sure but it seems that this empty order may give access to all the courses.

The username is Łukasz and the order number is 5084 - this is the empty order.

The same person placed two correct orders with different payment method, using a different email and different username - orders: #5089, #5090 and the username is ŁukaszWoroniecki1999.

Kind regards,
Damian


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